System problem

Learn more about your device with guides, shopping support, and more.

How can I perform a factory reset?

Within the settings menu, select "System" > "Reset." Please note that this will delete all personal data on the device. If you haven't backed up your data, it cannot be restored.

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I'm experiencing a bootloop issue.

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Unexpected Restarts

Confirm whether the issue is related with a specific application. If you are experienc...

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How can I back up my data?

1. In the settings menu, select "System"> "Backup".2. Select "Backup up to Google D...

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Reboot Issue

Reboot issues may be classified as the following,Reboot in standby: The device freezes...

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