Payment

Learn more about your device with guides, shopping support, and more.

How can I obtain a receipt or invoice?

You will always receive a basic invoice via email after purchase. We can provide an official invoice in the form of a PDF if needed. Please contact our customer service via email support@global.ztedevices.com

Related articles

What happens if I'm charged twice?

Rest assured you have not been charged twice. Please contact your card issuer, as the ...

Read more 
When will I be charged for my order?

When paying with a credit card you will not be charged until the products have shipped...

Read more 
What do I do when my online transaction fails?

There are several potential reasons:1) A problem with the credit card;2) Your online P...

Read more 
What is a CVV number and where can I find it?

CVV Number (“Card Verification Value”) is a 3-digit number available on the back of yo...

Read more