What should I do if my tracking has not been updated for an extended period of time?
If you notice that your tracking number has not been updated for an extended period of...Read more
What should I do if my parcel was damaged upon delivery?
If you've noticed damage upon delivery, please ask the courier to make take note. Plea...Read more
How do I track my order?
After an order has been dispatched, you will receive a Shipment Notification Email tha...Read more
When will I receive my order?
Delivering and processing times depend on the delivery method available in your region...Read more
Why is my shipping fee more expensive compared to others?
Exact delivery cost is determined at the time of checkout and is based on operating co...Read more
Where do you deliver?
We only delivery to the countries listed below: ZTE Europe Store (https://eu.ztedevices...Read more
Why are shipping fee different in different countries?
The shipping fee is depending on your receipt address. If the delivery address is a re...Read more