Order & Shipping

Learn more about your device with guides, shopping support, and more.

How do I change my shipping method after placing an order?

Unfortunately, once an order is placed you will not be able to change the delivery method. Be sure to double-check before confirming your order.

Related articles

What should I do if my parcel is lost?

If you feel that your parcel is lost or missing, please contact support@global.ztedevi...

Read more 
Why is my order late?

Our shipping partners may experience delays during these unprecedented times. Please c...

Read more 
When will my pre-order ship?

Pre-ordered products will ship when the product becomes available. You will be notifie...

Read more 
What is the difference between Priority shipping service and Standard shipping service?

Items shipped via priority are shipped by air which results in faster delivery times. ...

Read more